last year they opened a new LA fitness near our house. so in an impulsive gesture to be like my hot sisters i got a membership for myself, my husband and child care for our child. the sales lady said, there is no contract cancel whenever you want. EASY RIGHT?
bawwhaaaaaa! easy if you don't mind jumping through burning hoops! i went down to the gym last October, "i want to cancel my membership".
overpaid gym card swiper "Oh, we can't do that here, do you have a computer?"
me breathing evenly "yes, but i signed up here, you took my money here?"
blonde swiping robot "yes but that all has to be done through corporate. haha sorry"
ok, go home cancel our memberships after a painful online experience. hu? this isn't immediate?
call down to the gym (since corporate has NO WAY IN HELL TO GET AHOLD OF THEM) "hi, i just went online and canceled my membership and it says my account is still active till the end of the year."
another fitness robot "oh well yes, you already been billed for November and when you signed up you paid for your last months dues, so you actually still have access till the end of December."
pulling my hair "i don't want access till the end of december, i haven't been there in over three months already."
stupid phone girl "i'm sorry, that's just how it works".
so it is now obvious this corporation make things as difficult as possible.
noticed still being billed for "kid care" in Jan, Feb, March.... ok these people are freakin leaches. I call down to the gym.
sales guy with no control because corporate has his balls "oh, sorry, you should be able to cancel that online."
me "are you kidding me, i have NO ACCOUNT with you and you are billing me for child care?"
ball-less wonder "well can you just try to go online, I can't do anything here."
me "of course, i would love to spend more time on this".
i try. being that i am no longer a member the online services are useless to me, can't login.
call back the gym guy "i didn't work"
idiot "oh i was afraid of that, you will have to come down here and get a form to fill out"
me, very frustrated "are you kidding, you guys create hassel at every step, now i need to come down there and get a form because you are charging me every month?"
corporate idiot "ya, sorry".
go down and get the form. Start to fill it out and ask "i can just give this back to you and you will send it in right?"
new swiper robot girl "no, sorry you have to MAIL it into corporate"
me "with a stamp and envelope?"
me "is this company's goal to suck you in like a cult and assume you will die or give up trying?"
door closes behind me as i walk out.
(it's now march) go home, fill out their stupid form, mail it with a stamp.
today: check my bank account. i just paid a bunch of bills and knew it was going to be close, but to my surprise LA freakin Fitness billed my account for kids care it overdrew my account and now i have a $34 overdraft fee.
OH IT'S ON!!! i hate this company. i want to write it on my car and park in their parking lot.
LA FITNESS SUCKS! tell a friend!!!!!
LA FITNESS=CULT (but hey, "there is no contract, hee hee")
ps. Rhonda, you still think i sounded angry and bitter about the princesses?
pps. last mother's day i just wanted to get out of the house and do something for myself by myself so Dave said he would watch jojo and i could go to the gym. when i get there i see there is a nice wet sweat sheen on every machine i go to use.... ewwwww!
i go tell one of the sales guys. he tells me that there are paper towels if i would like to wipe them down. MY FACE MUST HAVE BEEN PRICELESS, "if i wanted to clean up after others on mother's day i would have stayed home!".
on my way out i saw him and his handy squirt bottle and papertowels hard at work.